All items are made to order, so it all depends on the product. I will always try to ship as soon as possible, but as the items are made to order, and there's only one of me, some times there can be a bit of a delay between placing an order and it shipping. If there's a significant delay for whatever reasons I always reach out to let you know.
For some products this is very clear and obvious. Many products that can be personalized will have a checkbox that asks if you would like to personalize a product. However, other products are less clear. For example the 3D Printed Vertical Coaster Holder with State Cutout asks you for the state cutout(s) you want. This is considered personalized as the coaster holder is printed with your specific state requirements.
PLA stands for polylactic acid. It is what's known as a "thermoplastic" which means it can be heated up to a certain temperature (around 215 degrees celsius) and formed and then when cools becomes solid again. It is the most common filament used in 3D printing. It is resident to warping, but with a relatively low "glass transition temperature" (111 to 145 degrees fahrenheit) it can deform if left in very warm locations (hot car in summer, for example).
PETG stands for polyethylene terephthalate glycol-modified. It is a semi-transparent copolyester which tends to give 3D printed parts using the filament a kind of "sheen." PETG is a very strong and works great for detailed prints.
These are filaments are regular printing filaments (typically PLA or ABS) that have particles of some other material suspended in the plastic. Such filaments include those with stainless steel, bronze, or even wood.
The plywood woods use an engineered wood core, and a thin veneer of the hardwood on either side. When cut with the laser you can see a slight difference in color between the layers. The hardwood options are 100% the wood in question with no layers on the side.
A popular wood up here in the UP, birdseye maple is a regular maple tree, with an visually striking figuring in the wood that looks like little iridescent circles, or "eyes." Nobody knows exactly what will make a regular maple tree produce birdseye wood, and while there are some indications, you never know for sure until you cut down the tree what type of wood you'll get. Birdseye maple only grows in a few locations in the world, and around lake superior just happens to be one of them!